Customer Care

I get many questions wondering when a baby is old enough for fingerprint jewelry. Every baby is different. Some are born with strong prints and others take more time to develop. One of my thumbprint impression kits will take 15-20 impressions. I recommend taking impressions of both thumbs and reserving the rest of the material. Once you mail your impressions to me, I’ll let you know if I need a second round of impressions. Many customers choose to take impressions of their infants toes… these always have tremendous detail!
My jewelry is made solely by me in my studio. All pieces will have an organic feel and may have imperfections. These enhance the look of the piece. Also, all jewelry photos are representative of my line. Your piece will look similar to one you’ve seen, but not exactly. Print quality varies greatly.
From the time I get your prints, it can take me 2-3 weeks to finish your jewelry. However, if you have a special event, please let me know and I’ll do my best to meet your timeline!
Because of the personalized nature of my jewelry, it is non-refundable. However, if you are unhappy, please contact me. I want to be sure you are happy and in love with your piece.